PYMNTS

FEBRUARY 14, 2020

There’s not much argument against self-checkout systems as a means of improving the customer experience. According to a report from The Wall Street Journal , Walmart has struggled with negative customer feedback about self-checkout, as well as the weight-based system that allowed for increased shrinkage.

Oregon 204

Oregon Retail System Technology 204

PYMNTS

FEBRUARY 26, 2020

Its client roster includes MGM Resorts, Caesars Resorts, and Hard Rock Hotel and Casino; the Oregon and Pennsylvania state lotteries; Churchill Downs; Golden Nugget online; and DraftKings, FanDuel, William Hill, and Rush Street sports, among others. Going cashless also aids cost-cutting by way of more efficient operations.

Oregon 232

Oregon Pennsylvania Innovation Operations 232

PYMNTS

OCTOBER 23, 2020

It is thus incumbent upon credit unions to listen to members’ feedback as they work to enhance their mobile and online offerings — or else risk losing them to competitors who provide superior experiences. Despite these hurdles, members’ adoption of mobile apps and other digital tools shows no signs of slowing.

Tools 151

Tools Mobile Report Oregon 151

Independent Banker

OCTOBER 31, 2022

From gaming and online advertisements to autonomous vehicles and smart homes, artificial intelligence (AI) is used in a wide variety of ways. First, with AI’s ability to mimic human intelligence, community banks can quickly process huge amounts of data to ease customer friction. By Susan Springer. Quick Stat. Source: Business Insider.

Community Bank 91

Community Bank Community Customer Experience Data 91