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Trust And Speed Light A New Path To Omnichannel Retail

PYMNTS

Titled “Why the Future of Merchant Payments Requires a Digital-First Approach,” the webinar generally revolved around questions related to the development and ongoing rise of omnichannel commerce — already a major topic in the payments and commerce world in these first weeks of the new year. Trust Issues.

Retail 137
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Finovate Debuts: SaleMove Brings the In-Person Customer Experience Online

Fintech Labs Insights

What if you could keep all the things you like about the in-person customer experience and leave out everything you don’t like? Headquartered in New York City, with offices in Estonia and Irvine, California. More than 100 customers. Founded in May 2012. Seven million in funding raised. How it Works.

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Retail Reset: Sharpening The Sharper Image Brand

PYMNTS

The goal was to keep the customer in the space by entertaining them with the experience – one that leads to higher conversions at checkout. “I Going forward, retail won’t be about online and offline competing with each other; I think it will be about cooperating with each other to deliver those better and new consumer experiences.”.

Branding 101
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32 Corporate Innovation Labs In Retail

CB Insights

Key People: Anthony Gregorio, Innovation Lab Senior Manager; Prat Vemana, VP Online; Albert Vita, Director of Strategy Insights. Pilot testing of these centers is ongoing to collect data on how to improve in-store customer experiences. The CVS innovation center is focused on creating new digital health solutions.

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24 Industries & Technologies That Will Shape The Post-Virus World

CB Insights

In the wake of the outbreak, everything from doctors appointments to schooling to workouts went online. Education: Technology and online content make the classroom optional. Online courses & content. Retail: Shopping goes even more online as grocery joins the e-commerce revolution. Online grocery. 3D printing.

Industry 101
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We Analyzed 9 Of The Biggest Direct-to-Consumer Success Stories To Figure Out The Secrets to Their Growth — Here’s What We Learned

CB Insights

We identified four larger areas where these companies set themselves apart — in design, how they launch, the customer experience they build, and how they market themselves — and found that they had stories to tell in all of these categories. Build a better customer experience: How to build an end-to-end brand.

Video 78