PYMNTS
JUNE 20, 2018
Banks are turning to digital technology to enhance the customer experience — and reduce payment friction — in an effort to boost top and bottom lines. In terms of physical locations, Washington, Boston and Philadelphia “have renewed exciting energy for us inside the firm, because they are places that we haven’t had a presence.”
PYMNTS
AUGUST 25, 2016
24) the installation of its Pay-at-the-Table solution at Uncle Oogie’s, a New Jersey and Philadelphia-based chain of pizzerias. Being on the New Jersey Shore, competition is very fierce, so I’m always looking for new and innovative ways to create a better customer experience,” said Louie Cerone, owner of Uncle Oogie’s, in a press release.
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PYMNTS
MARCH 27, 2020
cities, including Chicago, Milwaukee, New York City and Philadelphia, and it plans to expand to additional locations. Saunders said deep knowledge of customers’ behaviors allows the company to alter its products as needed and offer personalized discounts. “It Looking at our customers, for example: What items did we recommend?
Gonzobanker
DECEMBER 20, 2019
Brown gives his employees $100 to go open accounts across the Philadelphia area and then shares the results: good, bad and humorous. Its Baldrige-winning tenacity on customer experience is legendary and consistent. It is an innovator with tech (e.g., This year Brown also had his team shop the digital channel.
Fintech Labs Insights
JULY 11, 2023
Come for the wall-to-wall innovations, bring back actionable plans Sep 11-13 | Marriott Marquis | NYC Book Now If we are missing anything, please drop me a note. Event Spotlight Tech meets finance in New York City Save 10% with discount code: FKV2474LABS 75 demos. 200 speakers. 2,000 attendees (1,000 from financial institutions).
Fintech Labs Insights
MAY 2, 2023
Come for the wall-to-wall innovations, bring back actionable plans May 23-25 | Marriott Marquis | San Francisco Book Now If we are missing anything, please drop me a note. And prices tend to rise as the event draws closer. Event Spotlight Tech meets finance in San Francisco 60+ demos. 100+ speakers.
CB Insights
JULY 24, 2018
But other companies are starting from scratch, building a new business model that relies on maintaining a superior customer experience online and transferring it to physical retail. Physical stores have allowed more Bonobos customers to understand the value the brand offers, and in turn the brand has reaped new revenue.
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