Customer Experience Innovation Minnesota Operations 
PYMNTS
DECEMBER 14, 2017
“Continuing to expand our brick-and-mortar footprint is an important part of our strategy to be the most convenient, best-in-class pet retailer,” said Brian Amkraut, executive vice president of store operations for PetSmart. “In In addition to our store growth, we continue to take steps to further enhance the customer experience.
Perficient
MAY 21, 2021
In her first semester at Southwest Minnesota State University, she majored in Computer Science and learned quite a lot about terminals, using Jedit, and also learned about gates and machine languages operating off binary numbers. Joy brings experience from everything from international relations to economics to software.
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PYMNTS
AUGUST 15, 2019
Automation promises many benefits in retail, including the potential to reduce costs and improve the customer experience. Another regional grocer, H-E-B, has begun piloting a scan-and-go solution, which lets customers scan products with their smartphones during their shopping trip, bag them and pay via generated QR code before leaving.
Gonzobanker
DECEMBER 14, 2023
Merger of Equals Deal of the Year (Credit Union) – Spire Credit Union and Hiway Credit Union put 2+2 together to make a $4 billion institution in the Minnesota market. Award – goes to CNBC’s Jim Cramer , who lamented that banks should have been innovating offerings like those delivered by PayPal and Square. billion, Kalamazoo, Mich.).
Independent Banker
MARCH 31, 2022
and CEO and chairman, Minnesota Lakes Bank, Delano, Minn. It’s an honor to work with them as we focus on advocacy, education and innovation for the community banking industry. Bank Operations and Payments chair Alice P. Immediate past chairman Robert Fisher, President and CEO, Tioga State Bank, NA, Spencer, N.Y.
Gonzobanker
DECEMBER 22, 2020
Credit Union Merger of the Year Minnesota-based Firefly and TruStone credit unions come to terms on a solid combination in the Twin Cities area. During a busy year we saw Jill supporting her local community, blogging with Mark Cuban, spinning up new PPP technology and innovating with things like curbside banking.
Independent Banker
DECEMBER 31, 2022
It has a lot of automation, AI and workflow built into it, and it will provide a better customer experience and a better lender experience. With technology becoming more affordable and accessible, community banks can more readily onboard solutions to streamline the back office or enhance the customer experience.
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