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How Can Real-Time Decisions Improve the Customer Experience?

PYMNTS

With so much data available, is your organization harnessing it in the most efficient way in order to truly reap all the benefits of big data including driving innovation and improving the customer experience? Joe received a BA in Economics from Lewis University and an MA in Economics from the University of Illinois at Chicago.

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Fabletics Announces Brick-and-Mortar Expansion

PYMNTS

Activewear brand Fabletics , which was co-founded by Kate Hudson in 2013, announced plans for a retail expansion across the U.S. The company confirmed that the new locations will bring the brand’s total retail store count to 30 locations throughout the U.S.

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PetSmart Continues Brick-And-Mortar Expansion With More Store Openings

PYMNTS

Pet goods retail chain PetSmart announced Thursday it had opened 28 new brick-and-mortar storefronts in North America during the quarter that ended Nov. In addition to our store growth, we continue to take steps to further enhance the customer experience. 1, 2017, with new locations spanning the United States and Canada.

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Grocery Round-Up: SNAP’s Delivery Expansion, Amazon’s No Charge Pick-ups And The Store Building Binge

PYMNTS

In the longer run, the service will grow over the next several months to the grocer’s 570 retail locations throughout California, Illinois, Pennsylvania and Florida. Amazon Fresh, a new physical retail concept from Amazon, is setting up shop in four locations in the Chicago market, the Chicago Tribune reported.

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Analyzing The Private Market Investment Strategies of P&C Insurers

CB Insights

Allianz-backed Simplesurance , which offers point-of-sale insurance policies via online retailers’ websites, partnered with Munich Re Digital Partners in October 2016 to jointly develop new insurance products. Aviva has targeted four areas for investment: IoT, data & analytics, customer experiences and distribution.