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The top lending & credit risk blogs of the year

Abrigo

As 2023 winds down, community banks and credit unions have worked hard to attract new customers and members and retain existing ones by streamlining processes and improving the end-user experience. They’ve also focused on managing interest rate risk in a rising rate environment.

Lending 221
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Streamline the User Experience with Mobile Carrier Data

ZootBlog

This norm of using mobile devices to do everything from shopping to banking, mean security and a great user experience need to go hand-in-hand. That is a staggering statistic clearly pointing to a poor user experience. A streamlined user experience that eliminates typing and scrolling is essential.

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It’s a Program, Not a Project: Designing Websites for Accessibility

Perficient

It helps in other crucial areas of your organization, such as search engine optimization (SEO) and legal risk management. An inaccessible website will often prevent these Americans from being able to interact with your site, leading to user frustration, drop-off, and potential revenue loss.

UX 531
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The Great Credit Card Program Outsourcing Debate

PYMNTS

Among the biggest debates is how to construct and operate the best card program possible – a decision that served as the foundation for a new PYMNTS interview with Jim Geeslin, head of strategy for Elan Financial Services , an agent credit card issuer. “The Do FIs want to navigate card programs through that?”.

Cards 140
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5 Ways Digital Payments Will Change FIs and Fraud in 2023

FICO

As FIs have more customers using more forms of digital payments, defending against the dizzying array of scams will be crucial to their customer experiences, and potentially required for regulatory compliance. Buy-Now-Pay-Later Will Win on Customer Experience but Needs Enhanced Security. TJ holds a B.S.

Fraud 52
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THE 16TH ANNUAL GONZOBANKER AWARDS

Gonzobanker

Banks with enough scale want the ability to customize mobile apps and meld them into their work flows and customer experience. Big c aveat emptor: developing custom apps means having the architecture, development talent and lifecycle discipline to stay out of trouble. Answer: “Let me get back to you on that.”.

Utah 60
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THE 16TH ANNUAL GONZOBANKER AWARDS

Gonzobanker

Banks with enough scale want the ability to customize mobile apps and meld them into their work flows and customer experience. Big c aveat emptor: developing custom apps means having the architecture, development talent and lifecycle discipline to stay out of trouble. Answer: “Let me get back to you on that.”.

Utah 60