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Six Steps to Growth in a Global Economic Squeeze

FICO

Finding the optimal balance between providing a great customer experience and managing the cost-to-serve has also proved tricky. There are multiple routes in — from real-time Open Banking data overlaid with AI insights, to personalization through fintech partnerships. There are still plenty of opportunities for the innovators.

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24 Industries & Technologies That Will Shape The Post-Virus World

CB Insights

From healthcare to education to entertainment to manufacturing, technology innovators are stepping forward to help answer that question. Customer service: Customer experience goes virtual with conversational AI. surging DEMAND DRIVes TECHNOLOGICAL INNOVATIONS in the space and CREATes JOBS. Table of Contents.

Industry 101
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We analyzed 7 of the fastest-growing personal finance apps of all time to figure out the secrets to their success — here’s what we learned

CB Insights

Mint — How blog posts helped Mint get 20,000 customers pre-launch. Many fintech companies out there are trying, very literally, to become the next Mint.com. Mint’s ability to get signups using viral, high-value content was one great strategy for acquiring customers pre- and post-launch. Mint has a classic success story.

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