PYMNTS

DECEMBER 27, 2016

PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of …” eBook. Smart ACH was created not only to help meet NACHA compliance rules, but also to improve operational efficiency and the customer experience.

Analytics 110

Analytics Innovation Payments eBook 110

FICO

MARCH 13, 2019

US consumers showed an increasing appetite for online financing—an 8% YoY increase. consumers acquired their most recent auto loan online, compared to only 5% in 2018, representing an 8% YoY increase for online financing. Bank / financial institution lending held steady. Close any customer experience gaps.

Survey 73

Survey US eBook Online 73

FICO

FEBRUARY 12, 2023

Product teams, business models and customer development strategy were all challenged in the last year as adaptation became the name of the game. Digital Banking: Humanizing the Customer Experience Darryl Knopp outlined the importance of delivering a banking experience that connects with the customer.

Digital Banking 52

Digital Banking eBook Analytics Customer Experience 52

PYMNTS

JUNE 29, 2017

The driver, not surprisingly, Bouda told PYMNTS in a recent conversation, is that brick-and-mortar retailers must seriously rethink their approach to remaining competitive in the digital age as mobile and online eCommerce channels continue to consume a larger portion of consumer spend. Just fill out the form below to download the eBook.

Mobile 137

Mobile Retail Security Fraud 137