Remove Customer Experience Remove Digital Banking Remove Financial Technology Remove Marketing Strategies
article thumbnail

Why Not All FinTech Providers Are FinTech Firms

PYMNTS

Such is the case in financial services, where “ FinTech ” is often used to describe financial technology vendors. “A A firm that offers financial technology is not necessarily a FinTech,” said Provenir Managing Director Paul Thomas, who thinks the distinction between the two needs to be clearer. Moving Forward.

Fintech 189
article thumbnail

FinovateFall 2018 Live Blog – Day 2

William Mills

They see themselves as a platform for managing digital identity, secure by biometrics. However, they see their main value as helping to improve customer experience. ^SR Cashoff enhances customer engagement with its loyalty program offering cash back by big-name brands. banks @cashoff_uk Lina Perez, Billy Leung.

Mobile 78
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Finovate Fall 2016 Live Blog – Day 2

William Mills

Addresses compliance, fraud experience and customer experience analytics. Customers want self-service capabilities but regulation and risk is top of mind that get in the way of digital interactions. Working for the past 6 years with many banks to design their online experience. Very nice UI.

article thumbnail

Finovate Spring 2018 – Day 2

William Mills

Our Actionable Intelligence Management solutions help banks and mortgage companies streamline and automate manual processes, seize new business opportunities and manage compliance, all while transforming the customer experience. Key Partnerships & Customers. Synapse Financial Technologies, [link] @synapsefi.

article thumbnail

Finovate Fall 2016 Live Blog – Day 1

William Mills

Built a workflow for the bank so the bank can approve payment and see all compliance and tax information. Also a pretty good customer experience. Specializes in digital banking platform. Getting ready to talk about two customer experiences. USAA is a customer and they are known as an innovator.

Mobile 40