Remove Customer Experience Remove Digital Banking Remove FDIC Remove social media
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Trust: Once Again the Most Precious Currency in Banking

Gonzobanker

Bank confidence is a fragile reed, and a troubled bank is damaged by any rumors, true or not.” Irvine Sprague, Former FDIC Director So Gonzo Bankers … how many of us have been hesitant lately to check our iPhone each morning to see what trouble may have hit the fan in the financial world during a few restless hours of slumber?

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Finovate Fall 2016 Live Blog – Day 2

William Mills

Addresses compliance, fraud experience and customer experience analytics. Customers want self-service capabilities but regulation and risk is top of mind that get in the way of digital interactions. Social media is a special challenge since social media was not created with compliance in mind.