PYMNTS

JANUARY 23, 2020

We’ll skip the obligatory “un-Happy Meal” joke, because that misstep for a fast food titan demonstrates the slings and arrows of quick-service restaurant (QSR) automation, its importance to customer experience, and how even the industry’s best can still get a major rollout wrong. Domino’s has GPS tagged 400 U.S.

Dallas 131

Dallas Customer Experience Boston Mobile 131

PYMNTS

MAY 9, 2018

Amazon said in the press release that Amazon Experience Centers feature the latest products and experiences created by Amazon experts, who are employees specifically trained on the latest technology. The eCommerce retailer said customers have rated Amazon’s experts at 4.9 out of 5 stars. with more to follow.

Los Angeles 100

Los Angeles San Francisco Miami Dallas 100

PYMNTS

NOVEMBER 8, 2017

Consumers aspire to live a connected life and crave solutions that make this possible,” said Ruth Crowley, vice president of customer experience design at Lowe’s. Smart home products simplify life — but the technology can sometimes be confusing or intimidating. Smart Home powered by b8ta is available in select major U.S.

Los Angeles 109

Los Angeles San Francisco Raleigh New York City 109

PYMNTS

JUNE 19, 2018

“This site will carry a limited number of items focused on the community,” said Jamie Iannone, the chief executive officer of SamsClub.com and executive vice president of membership and technology, in an announcement. You can expect to see a new level of convenience at this facility, and the technologies we use will continue to evolve.”.

St. Louis 109

St. Louis Dallas Retail Innovation 109

PYMNTS

MARCH 22, 2019

Online brands are stepping into the world of brick-and-mortar, opening their own physical locations to help consumers experience their concepts in real life with the help of digital technology. Custom eCommerce framing startup Framebridge is opening its own in Washington, D.C., In other brick-and-mortar news.

DC 109

DC Retail Maryland Fort Worth 109

PYMNTS

JUNE 21, 2018

These stores are relying on restaurants, bars, guest speakers and self-service technology to draw in customers in lieu of sales signs and deep discounts. The idea is to create a space that feels special, that generates loyalty and encourages customers to come back and spend some time. “The

Millennials 109

Millennials Fort Worth Los Angeles San Francisco 109

PYMNTS

FEBRUARY 19, 2020

Foxtrot is also slated to open its eighth location in Chicago to bring its total to 12 locations across three markets (Chicago, Dallas and Washington, D.C.), And he wants to be known for the customer experience, like this one: “We had a couple who met in one of our Chicago stores,” he says.

Chicago 130

Chicago Washington Retail Dallas 130

PYMNTS

FEBRUARY 19, 2020

Foxtrot is also slated to open its eighth location in Chicago to bring its total to 12 locations across three markets (Chicago, Dallas and Washington, D.C.), And he wants to be known for the customer experience, like this one: “We had a couple who met in one of our Chicago stores,” he says.

Chicago 130

Chicago Washington Retail Dallas 130

PYMNTS

NOVEMBER 13, 2017

At peak hours, a b8ta expert will be on-site to answer questions, but customers are also free to explore the products on their own. We’re not a tech store,” said Ruth Crowley, Lowe’s VP of Customer Experience Design. Smart Home Powered by b8ta” is available in select major U.S.

Los Angeles 112

Los Angeles San Francisco Raleigh New York City 112

PYMNTS

JULY 18, 2018

“Pop-In@Nordstrom is all about introducing our customers to the best of what’s out there, and we are excited to partner with a like-minded brand like Casper that leads with innovation and a strong customer experience.”.

Los Angeles 100

Los Angeles Seattle Texas Washington 100

CB Insights

JANUARY 6, 2019

But, in an increasingly digital world, brick-and-mortar retail shops are embracing new ways to disrupt the system and get an edge on customer attention. Learn about the technologies, innovations, and strategies that retailers can leverage this holiday season. One popular choice: retail innovation labs. Get the 54-page retail report.

Innovation 77

Innovation Retail Branding Technology 77

William Mills

JULY 19, 2018

California MBA’s signature annual event for the loan servicing industry, the Western States Mortgage Technology & Loan Servicing Conference , takes place Aug. This event will cover everything from economic forecasts and regulatory compliance updates to digital mortgage trends and cutting edge technology. 5-7 in San Diego.

Conference 41

Conference San Diego Dallas San Francisco 41