ATM Marketplace

JUNE 23, 2016

The 2016 Interactive Customer Experience Summit featured almost three days of education, networking and tours.

Dallas 48

Dallas Customer Experience 48

PYMNTS

JANUARY 23, 2020

We’ll skip the obligatory “un-Happy Meal” joke, because that misstep for a fast food titan demonstrates the slings and arrows of quick-service restaurant (QSR) automation, its importance to customer experience, and how even the industry’s best can still get a major rollout wrong. Domino’s has GPS tagged 400 U.S.

Dallas 131

Dallas Customer Experience Boston Mobile 131

PYMNTS

MAY 1, 2017

cities, such as Austin and Dallas in Texas and Nashville, Tennessee. We grew revenue 187 percent last year; that’s because of the focus on the customer experience. According to Barron’s , the stock was down $2.33, or almost 16 percent, at $12.67, below its IPO price of $15.

Nashville 128

Nashville Tennessee Phoenix Austin 128

PYMNTS

JULY 9, 2020

Last month, the two entities said they were working in partnership with Dallas College to train, inspect and certify restaurants, and their safety efforts, as they reopen in the wake of the pandemic. The enterprise has been helping eateries improve their customer experience through surveys, mystery shopping and other efforts.

Texas 211

Texas Training social media Dallas 211

PYMNTS

MAY 9, 2018

The eCommerce retailer said customers have rated Amazon’s experts at 4.9 We picked Amazon because of our shared commitment to customers, their Amazon experts across the country and their ability to connect customers with thousands of service providers through Amazon Home Services.”. “We out of 5 stars. with more to follow.

Los Angeles 100

Los Angeles San Francisco Miami Dallas 100

PYMNTS

JANUARY 20, 2020

Some QSRs are targeting younger customers, such as millennials, by making it as easy as possible for them to order food. Dallas-based chicken chain Wingstop recently launched a service that allows gaming fans to place food orders directly from Amazon ’s live-streaming platform Twitch.

Mobile 160

Mobile Dallas Millennials Technology 160

PYMNTS

NOVEMBER 8, 2017

Consumers aspire to live a connected life and crave solutions that make this possible,” said Ruth Crowley, vice president of customer experience design at Lowe’s. So, we developed Smart Home powered by b8ta to emulate a ‘lab-like’ atmosphere that empowers customers to make informed decisions.”.

Los Angeles 109

Los Angeles San Francisco Raleigh New York City 109

PYMNTS

NOVEMBER 12, 2018

When it comes to new checkout technologies, Walmart-owned Sam’s Club has opened a new Dallas, Texas, store that would act as a testbed for cutting-edge retail technology. The Kepler internal team is spearheading the project, which had been reported by tech publications as one that would be involved in cashierless stores.

Retail 165

Retail Dallas Texas New York 165

PYMNTS

NOVEMBER 25, 2019

Delivering personalized service is essential for any restaurant that aims to keep its customers loyal. Indeed, from Starbucks to Dunkin’ and Chipotle Mexican Grill , QSRs are working to enhance their customers’ experiences through technology. Managers and diners alike often have favorable views of reward offerings.

Payments 225

Payments Mobile Dallas Apple 225

PYMNTS

JUNE 19, 2018

The technology is part of a move by retailers — such as the Amazon’s and Sam’s Clubs of the world — to improve the customer experience. Amazon Go was a success because it found a way to remove that friction from the experience,” Clarus Commerce CEO Tom Caporaso told Chain Store Age.

St. Louis 109

St. Louis Dallas Retail Innovation 109

PYMNTS

AUGUST 27, 2018

cities: Tempe (Arizona), Houston, Austin, San Antonio, Dallas, Nashville (Tennessee), Raleigh (North Carolina), Charlotte (North Carolina), Jacksonville (Florida), Tampa (Florida), Orlando (Florida) and Washington, D.C. The customer experience with Carvana is a bit mixed. So far, there are Carvana vending machines in 12 U.S.

North Carolina 100

North Carolina San Antonio Florida Raleigh 100

American Banker

JANUARY 23, 2020

The promotion of Melinda Chausse was one of several leadership changes the Dallas company announced this month.

Dallas 50

Dallas Leadership Management Company 50

PYMNTS

JUNE 21, 2018

In general, he said, many brands find the Dallas-Fort Worth area to be among their top cities, and markets such as Plano are less costly to open in than those larger cities. In terms of customer experiences, Alexander doesn’t think that customers are looking to “traverse huge amounts of space.”

Millennials 109

Millennials Fort Worth Los Angeles San Francisco 109

PYMNTS

SEPTEMBER 17, 2018

The Customer Experience. To order a meal from Territory Foods, customers start by selecting one of the four regions – Washington, D.C.; San Francisco or Dallas-Fort Worth – as the menu options are tailored to each market in which the company operates.

Retail 124

Retail Fort Worth San Francisco Dallas 124

PYMNTS

FEBRUARY 19, 2020

Foxtrot is also slated to open its eighth location in Chicago to bring its total to 12 locations across three markets (Chicago, Dallas and Washington, D.C.), And he wants to be known for the customer experience, like this one: “We had a couple who met in one of our Chicago stores,” he says.

Chicago 130

Chicago Washington Retail Dallas 130

PYMNTS

FEBRUARY 19, 2020

Foxtrot is also slated to open its eighth location in Chicago to bring its total to 12 locations across three markets (Chicago, Dallas and Washington, D.C.), And he wants to be known for the customer experience, like this one: “We had a couple who met in one of our Chicago stores,” he says.

Chicago 130

Chicago Washington Retail Dallas 130

PYMNTS

NOVEMBER 13, 2017

At peak hours, a b8ta expert will be on-site to answer questions, but customers are also free to explore the products on their own. We’re not a tech store,” said Ruth Crowley, Lowe’s VP of Customer Experience Design. Smart Home Powered by b8ta” is available in select major U.S.

Los Angeles 112

Los Angeles San Francisco Raleigh New York City 112

PYMNTS

OCTOBER 5, 2019

Paul, Minnesota; Dallas, Texas; and Oakland, California – in what has become known of late as the library fee amnesty movement that has been quietly (they are libraries after, all) picking up steam in 2019. But perhaps the scourge of library fines is migrating to the past. Why Libraries Are Killing the Fines Nationwide .

Minnesota 188

Minnesota Oakland Indiana Customer Experience 188

PYMNTS

FEBRUARY 8, 2019

In other news, Target has been quietly testing a new loyalty program for its members in Dallas since last spring. As it stands, all of the retailer’s online operations and stores are currently operational. The offering, which is dubbed Target Circle, will make its debut in five U.S.

Charlotte 135

Charlotte Los Angeles Kansas City Branding 135

PYMNTS

MARCH 11, 2020

Once in the bay, the customer has seven days to drive the car around town before ultimately deciding if the vehicle is right for them. Miami is Carvana’s 24th car vending machine location to date — joining Nashville, San Antonio, Houston, Austin, Dallas, Raleigh, Jacksonville, Tampa, Charlotte, Washington, D.C., Ontario (L.A.),

Company 130

Company Miami San Antonio Oklahoma City 130

PYMNTS

MARCH 22, 2019

This next chapter empowers us to keep our focus on delivering that excellent customer experience at much larger scale and in more convenient and inspirational ways,” Tynan said in an announcement at the time of the investment. Rowe Price Associates, Inc.

DC 109

DC Retail Maryland Fort Worth 109

PYMNTS

NOVEMBER 2, 2018

Since then, the company has tried its hand at pop-up locations in areas like Aspen, Sag Harbor, New York, Dallas and London. And, while the retailer offers curbside pickup year-round, customers will be able to pick up their items 24 hours a day in select locations during a short period in December leading up to Christmas.

New York 116

New York Los Angeles Retail New York City 116

PYMNTS

SEPTEMBER 14, 2018

Prime Delivery has also officially expanded to more neighborhoods in New York City, Los Angeles and the Dallas/Ft. Kroger Ship is our next step in creating a seamless experience that allows our customers to shop when and how they want,” Chief Digital Officer Yael Cosset said in an announcement. Worth area this week.

Metro 122

Metro New York City Nashville Oklahoma 122

Fintech Labs Insights

OCTOBER 20, 2020

Description : Platform for improving the collections process and customer experience. HQ: Dallas, Texas. Award: MVP of the FIS 2020 Fintech Accelerator. Founder: David Brooks , CEO. Website | LinkedIn. Founded: 2017.

Fintech 15

Fintech San Francisco NJ Arkansas 15

PYMNTS

JULY 18, 2018

“Pop-In@Nordstrom is all about introducing our customers to the best of what’s out there, and we are excited to partner with a like-minded brand like Casper that leads with innovation and a strong customer experience.”.

Los Angeles 100

Los Angeles Seattle Texas Washington 100

Your Full Potential

AUGUST 20, 2015

Maybe New Orleans or San Antonio, or Dallas? After my experience, I promised myself that from now on, I would look at Southwest first when looking to book business travel. It’s the least I can do for providing what I consider to be, one of the most pleasant customer experiences in my life. Should we just drive?

Raleigh 28

Raleigh San Antonio Baltimore Houston 28

William Mills

JULY 19, 2018

5-7, Five Star Conference and Expo in Dallas on Sept. The 2018 Bank Customer Experience Summit , Sept. No matter your interests, you are sure to find an event that will be a great experience for you. You may already know about some of the bigger shows (TechCrunch Disrupt in San Francisco on Sept.

Conference 41

Conference San Diego Dallas San Francisco 41

CB Insights

DECEMBER 19, 2017

The company recently rebranded as “Gander Outdoors” and has noted plans to relaunch in 2018 with a revamped customer experience for outdoors enthusiasts. Back in 2006, Dallas-based Alon USA Energy Inc. Outdoor and camping retailer Camping World won the bankruptcy auction for Gander Mountain for approximately $37M. RadioShack.

Retail 78

Retail Branding Company Capital 78

CB Insights

JANUARY 6, 2019

Pilot testing of these centers is ongoing to collect data on how to improve in-store customer experiences. With over 40 million people enrolled in the SMS program, CVS both improved customer experience via text notifications and dramatically reduced the number of phone calls to pharmacists each year. Founded: 2015 .

Innovation 77

Innovation Retail Branding Technology 77