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Fraud And Risk: Surveillance Is Only Part Of Good Security

PYMNTS

Security isn’t just about catching the bad guys as they run away with store merchandise. Cameras can, however, play a big part in determining where strategies are needed and which ones will work for a particular retailer. All of those data points can be used to improve the customer experience for the good guys.

Fraud 101
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The top 4 trends banks can’t ignore in 2019

Cisco

It’s clear retail banks need to adapt to emerging trends to stay relevant in today’s market. Consumers crave a customized experience. While banks work to build the right customer experience across channels, emerging technologies like voice-first banking and intelligent chat bots gain footing. Learn more: 1.

Trends 64
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Bank Regulators Seeking Comments on the Use of AI and ML in the Industry

Perficient

Personalization of Customer Services. AI technologies, such as voice recognition and natural language processing (NLP), are being used to improve customer experience and to gain operational efficiencies. AI is being leveraged at call centers to process and triage customer calls to provide improved customized service.

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The top 4 trends banks can’t ignore in 2019

Cisco

It’s clear retail banks need to adapt to emerging trends to stay relevant in today’s market. Consumers crave a customized experience. While banks work to build the right customer experience across channels, emerging technologies like voice-first banking and intelligent chat bots gain footing. Learn more: 1.

Trends 48
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Combining 5G and Digitisation to Win More Opportunities

FICO

In fact, the speed of roll-out is prompting industry, commerce and government to quickly rethink their priorities to ensure they continue to meet customer expectation, stay relevant and make the most of the US$1.5 Can Ecommerce and Retail Realise Consumers' US$28 Billion Revenue Potential?