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Charles Potts: Fueling growth through innovation

Independent Banker

Demand for digital solutions continues to accelerate, making innovation an imperative for community banks looking to excel in today’s evolving market. That’s why ICBA makes innovation a priority and provides community banks with the information and tools necessary to grow and succeed in today’s competitive landscape.

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Union Savings Bank’s tech touch

Independent Banker

Community banks have long been a bastion of relationship-focused service. But what happens when a community bank makes the decision to put technology—specifically, AI—at the heart of its customer service strategy? For Union Savings Bank (USB), a $3 billion-asset community bank in Danbury, Conn., Assets: $3 billion.

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Bad Actors Emerge in PPP Lending – More Expected as Forgiveness Guidance Emerges

Abrigo

As expected, bad actors are surfacing, and financial crimes divisions of community financial institutions are struggling with the realization that loans rushed through may be fraudulent. In the case of the two men in Rhode Island, there were several red flags pointing to fraud. Industry officials warn it won’t be the last.

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Mobile apps for community banks: In search of business value

NCR

Aware of the disruptive changes in how banking products and services are delivered, community banks continue adopting new technologies to keep up with competition and customers’ demand. Will a mobile banking app really help to solve community banks’ challenges or is it just a waste of money? A way to outcompete?

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How Charitable Giving Boosts Online BNPL Sales, Customer Engagement

PYMNTS

Ninety-four percent of consumers believe companies need to do more than just earn profits — they expect them to give back to social causes in their communities and in the world at large. Charitable donations have also proven to boost sales. eBay reduced its rate of customer attrition by 67 percent simply by supporting nonprofits.

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The Digital Evolution Of The Online Gaming Ecosystem

PYMNTS

RotoGrinders is a website that provides the DFS community with various bits of data, including game-specific weather forecasts. And New Hampshire is far from unique: According to the Monitor’s reports, both Connecticut and Rhode Island have seen similar results with their online gambling platforms.

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Bringing The Farmers Market Online With Apps

PYMNTS

It offers delivery or convenient pickup locations in the community as it has partnerships with breweries, libraries and workplaces. At the same time, Tortora noted the technology has been adopted by farmers markets nationally (the company white labels its product as well). The Products and Vendors.