Gonzobanker

FEBRUARY 6, 2017

Bots are hot, and the application of chatbots to banking (i.e., botification) produces numerous articles in the press and on social media every week. But I have a concern: Will the bot experience ultimately be as bad as the interactive voice response (IVR) experience is? What’s Going On in Banking 2017.

social media 60

social media Technology Survey Data 60

Gonzobanker

FEBRUARY 6, 2017

Bots are hot, and the application of chatbots to banking (i.e., botification) produces numerous articles in the press and on social media every week. But I have a concern: Will the bot experience ultimately be as bad as the interactive voice response (IVR) experience is? What’s Going On in Banking 2017.

social media 60

social media Technology Survey Data 60

William Mills

MAY 11, 2016

Customers can store all of their online profiles in one secure location to improve user experience. Looking for banks or credit unions. The account has a tie into social media and sharing. This is an extension of business services, powered by a local community bank. Who is the target audience?

Video 40

Video Mobile social media Analytics 40