Lessons From The Failed Chatbot Revolution — And 5 Industries Where The Tech Is Making A Comeback
CB Insights
OCTOBER 31, 2019
Mentions of chatbots in earnings calls and press releases skyrocketed, and for many, it seemed that chatbots might be the next big disruptive technology. The important chatbots of 2019 aren’t all-knowing virtual butlers; they’re highly targeted applications of conversational technology. Table of Contents. Get the full report.
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