Fintech Labs Insights

MARCH 15, 2024

This time around he’s going after an even bigger market, AI in financial services. The event is organized by industry veteran Bruce Burke who first landed on the events radar with his well-timed Social Mobile Payments conference launched in 2011.

Conference 15

Conference Las Vegas Fintech Case Study 15

Insights on Business

AUGUST 15, 2017

In the world of digital banking, bigger isn’t always necessarily better. Australian digital-only bank UBank is aiming to disrupt the banking industry to deliver a simpler, better, smarter customer experience. RoboChat is the first chatbot in Australia to help customers with their online home applications.

Leadership 87

Leadership Case Study Innovation Online 87

Insights on Business

AUGUST 15, 2017

In the world of digital banking, bigger isn’t always necessarily better. Australian digital-only bank UBank is aiming to disrupt the banking industry to deliver a simpler, better, smarter customer experience. RoboChat is the first chatbot in Australia to help customers with their online home applications.

Leadership 79

Leadership Case Study Innovation Online 79

FICO

JUNE 21, 2022

The stellar growth of point-of-sale finance, notably in the shape of BNPL (buy-now-pay-later), is a case in point. But with the mass adoption of digital channels, it’s now estimated nearly two-thirds (65%) of online customers will try an instant finance option within the next 12 months. Richard Lagerweij.

Management 52

Management Customer Experience Regional Strategy 52

FICO

NOVEMBER 15, 2022

Right now, many banks and financial services firms are locked in a competitive arms race to deliver faster, smarter, suitably tailored experiences in a bid to set them apart from their peers. Digital banking is used by an estimated 93% of the UK adult population and is forecast to increase further within the next two years.

Analytics 52

Analytics Fraud Case Study National 52

Fintech Labs Insights

AUGUST 16, 2016

Early this summer, we started reviewing applications from companies excited to present their latest fintech tools, technologies, APIs, platforms, case studies, and tutorials at FinDEVr Silicon Valley 2016. BBVA’s API Market helps developers access and build on core banking services for the digital ecosystem.

Analytics 12

Analytics Data Fintech Case Study 12

FICO

OCTOBER 23, 2019

Of course, we are not the only ones talking about how to be successful at customer engagement, which is why I decided to take I recently read a book by marketing thought-leader Paul Greenberg ( @pgreenbe ) called “The Commonwealth of Self Interest: Business Success Through Customer Engagement”.

Customer Experience 40

Customer Experience Case Study Analytics Marketing 40