Case Study Customer Experience Digital Banking Digital Strategies 
Perficient
DECEMBER 2, 2020
“Having a Balance With a Bank Doesn’t Make You a Customer.”. Our financial services team recently spoke with the great Jim Marous, the co-publisher of The Financial Brand and the publisher of the Digital Banking Report. Don’t Wreck Your Customer Relationships. Something he mentioned during the call stuck with me.
FICO
JUNE 21, 2022
New IDC research predicts that within the next two years around 30% of global Tier-1 banks will rely on relevant and responsible personalization as a key differentiator to retaining loyal customers. It's a question continually posed in The 11 Commandments of Digital Banking. Read The 11 Commandments of Digital Banking.
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