PYMNTS

FEBRUARY 21, 2020

Forty-four percent of 200 millennials surveyed last year stated they were wholly responsible for making purchasing decisions at the B2B companies at which they worked, and an additional 33 percent played some role in this process. The trend is unlikely to abate as younger generations gain greater influence in corporate buying.

Customer Experience 152

Customer Experience Fraud Millennials Online 152

Gonzobanker

APRIL 4, 2024

Because banks like Bank of America, Chase, Wells Fargo and other large regional banks have highly diverse product lines, making a direct comparison of number of customers nearly impossible. Of Chime’s 38 million customers, about half consider the neobank to be their primary checking account provider. of Millennials, 7.5%

Comparison 104

Comparison Fintech America Survey 104

PYMNTS

JANUARY 22, 2020

“Over the last years, that shift [has intensified],” Parsons said, noting that about two generations ago, the first payment card was not even plastic, but paper — something most consumers today are unable to recall or likely believe. Trust Issues. Trust, too, is another issue where things might not be so clear or easy for merchants.

Retail 137

Retail Millennials New York City social media 137

PYMNTS

SEPTEMBER 30, 2019

The latest Payments and the Platform Economy study examines how marketplaces are responding to the counterfeit threat as well as how they are continuing to innovate the customer experience. Millennials and Gen Z are driving the growth of the secondhand market and eCommerce, generally. Online Resale. Social Media.

Online 101

Online Fraud Branding social media 101

William Mills

SEPTEMBER 7, 2016

Customer Action Center that eliminates screen hopping and allows associate to be more effective for customers. 20% of customer interactions are assisted. With CRMnext, replacing a lost card or request a new pin is a one button process. Great for the associate and the customer. Drag and drop functionality.

Mobile 40

Mobile Cards Fraud Data 40