CB Insights

JULY 16, 2017

Stated investment focus: The Internet of Things (car/home/health), data and analytics, innovative customer experiences, distribution (i.e. Aviva has targeted four areas for investment: IoT, data & analytics, customer experiences and distribution. new sharing economy platforms). in funding. Munich Re/HSB Ventures.

Strategy 28

Strategy Marketing Analytics Innovation 28

William Mills

SEPTEMBER 9, 2016

Addresses compliance, fraud experience and customer experience analytics. Customers want self-service capabilities but regulation and risk is top of mind that get in the way of digital interactions. Working for the past 6 years with many banks to design their online experience. Purple = Customer Experience.

social media 40

social media ATM Mobile Customer Experience 40

Gonzobanker

DECEMBER 14, 2023

GonzoBanker of the Year (Mid-Size Bank) – goes to David Findlay, CEO of Lakeland Financial. Anyone who follows the industry knows this focused institution led by Findlay is all about executing the timeless principles of capital management, credit quality, efficiency and customer service. Grab some popcorn and watch.

Fintech 195

Fintech Community Regional Technology 195

Gonzobanker

DECEMBER 19, 2022

2022 was the year the fintech industry and venture capital firms figured out that banking is harder than everybody thought. April Clobes, President/CEO, Michigan State University Federal Credit Union (East Lansing, Mich.). Goes to Tom Brown and the Second Curve Capital team for the inspiring message from Clemson CEO Jim Clements.

Community 216

Community Fintech Industry Innovation 216