Affirm Challenges Retailers, FI’s To Practice ’Honest Finance‘
PYMNTS
JULY 21, 2017
If one looks at the NPS scores — the ranking of how likely consumers are to recommend a product or services on a scale of -100 to 100 — popular consumer brands like Starbucks and Amazon have rankings in the 70s and 80s. Financial brands, on the other hand, have scores calculated in negative numbers.
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