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Why Pets Are Pulling Retail Innovation’s Leash

PYMNTS

Pet retail is having a moment, with innovation and other efforts helping merchants better reach owners of dogs, cats and other household animals. In a recent PYMNTS interview, company founder Andrea Chavez talked about bringing more online efficiencies to pet ownership. Chewy.com already has an online pharmacy business.

Retail 122
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Brick-And-Mortar Retailers Take On Omnichannel

PYMNTS

To meet consumers where they want to shop, retailers are taking an omnichannel approach to their offerings. Some customers – those of the brick-and-mortar persona – just want to shop in-store and haven’t purchased anything online over the past three months. Retailers, after all, have an average satisfaction score of 37.9

Retail 135
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How Auto Sales Are Driving New Retail Trends

PYMNTS

For instance, online marketplace and auction site eBay has released eBay Motors , a new app that uses artificial intelligence (AI) to list a car in under five minutes, according to a report by The Verge. The longstanding practice of selling automobiles is getting a change — reflecting larger trends in commerce. for both iOS and Android.

Trends 134
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Battle For Pet Retail Dominance Gains Fresh Fuel

PYMNTS

Walmart is the latest example of the power of pets in retail — a power that is having significant influence among various merchants competing for the loyalty and dollars of pet owners. As well, if done well, pet retail can serve to increase foot traffic into bricks-and-mortar stores at a time when it is dearly needed.

Retail 116
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Retail Pulse: Framebridge Opens DC Store; Starbucks Hits 30,000-Location Milestone

PYMNTS

Online brands are stepping into the world of brick-and-mortar, opening their own physical locations to help consumers experience their concepts in real life with the help of digital technology. and Bethesda, Maryland, that will work to mirror the company’s online experience. The 20 largest brands notched a 1.2

DC 109
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How The Gap Hopes To Capture Consumers With A More Open Take On Loyalty

PYMNTS

Loyalty rewards for shoppers are not new to the Gap , or its associated brands, Banana Republic, Athleta and Old Navy. For those who carry either the branded Gap card, or the Gap Mastercard (or anyone who has ever been part of a retail rewards program), the offerings are fairly familiar. We have a successful Gap, Inc.

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The Changing Omnichannel Expectations Of Consumers

PYMNTS

Traditional brick-and-mortar retailers are rolling out omnichannel options. To that end, Home Depot has been installing lockers in many of its locations to allow customers who place online orders to easily pick up their merchandise at the store. Seven in ten — or 70 percent — of consumers have purchased packaged goods online.

Dallas 106