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Are There Digital Strategy Lessons Financial Institutions Can Learn From Other Industries?

Perficient

I presented on this topic, along with my colleague Scott Albahary – Chief Strategist for Financial Services here at Perficient and Jim Marous – Co-Publisher of The Financial Brand , to approximately 500 financial services industry folks. You can view the webinar on-demand by going to The Financial Brand site at this location.

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Retail’s 2020 Digital-First Payments Roadmap

PYMNTS

Attendees will learn that younger generations – Generation Zers and millennials among them, who wield significant (and growing) spending power – care more about payment flexibility (and options) than merchants might realize. In the webinar scheduled for Jan. Retooling the Approach.

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As Medical Billing Goes Digital, New Benefits — And Challenges — Arise

PYMNTS

That’s despite findings that have shown patients are more likely to pay their medical bills if offered online options for doing so, a trend that is stronger with younger patients. More incentives and case studies encouraging a further move to digital keep emerging, though, even as they present their own challenges to be solved.

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Thoughts from American Banker Retail Banking Conference 2015

Celent Banking

Home Depot was an interesting case study. A recent study found that despite problems with megabank perception, 73% of those asked said a recognizable brand was important in choosing a financial institution. A regional bank poll of millennials found that not one could name a community institution in their area.