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10 Data-Driven Ideas To Increase Branch Engagement

South State Correspondent

Despite that increase in profitability, banks need to be mindful of how they manage their branch and customer base to increase profitability further. The operative question is: given online and mobile banking, what is the new role of the branch? Branching is expensive – banks need to use the asset wisely.

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Steal This 5-Step Banking Innovation Playbook from Gentle Monster

South State Correspondent

How Banks Can Leverage: Niche markets abound in banking, and community banks are in the perfect position to create a following on a national level should they desire. months, including an annual operating cost. Add cross-selling, the value of current customer retention, and social media, and this might be your new branch model.

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Great Products Aren't Enough, Citizens' New Digital Chief Says

American Banker

The regional bank has consolidated all of its digital operations under a single leader. Find out what he thinks about customer expectations, bots, fintechs and the coming convergence of digital banking.

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Doing More with Smaller Branches at Citizens Financial

American Banker

The bank, which operates in 12 states, is bringing customers in the door even as it cuts its retail square footage by half. The offer of a financial "checkup" that tens of thousands of people have accepted.

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