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Making Banking Easier with Intelligent Branch

Cisco

Whether a retail bank, wealth management firm, credit union, or insurance company with a banking segment, the financial industry is facing dramatic changes on how best to accommodate customers, and what is the appropriate mix between brick-and-mortar bank branches, remote work, self-service ATMs, and digital platforms.

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Taking A Pass On Passwords

PYMNTS

This week, passwords managed to find a whole new way to “fizzle,” past being simply friction-filled, hard to remember and often repeated across logins by consumers not interested in trying to remember more than one. The greater degree to which one is able to hew to this norm, the safer one’s data will be. Well, about that….

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Talking in a Digital World

Independent Banker

Certainly for the largest banks, contact centers are evolving into digital retail centers, managing new digital channels to handle more customer support activities previously conducted in-person at branches. company that develops software to automate customer interactions. a Cambridge, Mass.,

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Efficiency now: 8 smart strategy tips

Independent Banker

Before 2022, says Thomas Grottke, managing director at Crowe LLP, “a lot of factors were going right. I counsel my community banks to be careful about extreme growth in rising rate environments,” says Jim Adkins, managing partner at Artisan Advisors in Barrington, Ill. Consider your branch strategy. Connors, Jr.,

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