Branch Design, Online, social media and Video

7 Rules To Improve Total Experience Using the “Time-on-Task” Methodology

South State Correspondent

OCTOBER 20, 2022

We don’t care if it is an ATM, a new branch design, a fraud database, a deposit account opening product, or a core system, time matters. Usually, speeding up technology comes down to intelligent design around a thoughtful process and using existing or third-party data to limit input time. The result?

Policies

Policies Training Customer Experience Examples

Gonzo Goes to BAI Retail Delivery 2014: Sweet Home Chicago?

Gonzobanker

NOVEMBER 18, 2014

Broadway Bank’s Jimmy Allen told a fun story about how Broadway’s universal bankers communicated across the branch with hand signals that would make any third base coach proud. Barclaycard discussed its social media and crowdsourcing, including a site where customers share travel stories and openly discuss product options.

Chicago

Chicago Retail Branch Design Training

Community Banking Brief

7 Rules To Improve Total Experience Using the “Time-on-Task” Methodology

Gonzo Goes to BAI Retail Delivery 2014: Sweet Home Chicago?

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