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7 Rules To Improve Total Experience Using the “Time-on-Task” Methodology

South State Correspondent

Design or pick the fastest customer experience. When designing or choosing new technology, select the one that employees or customers can complete the fastest. We have seen this a thousand times, and it is ALWAYS a mistake – banks do demos of technology but rarely try to use it themselves before purchasing it.

Policies 195
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Gonzo Goes to BAI Retail Delivery 2014: Sweet Home Chicago?

Gonzobanker

Entrepreneur Gary Vaynerchuk implored the crowd to get beyond the marketing talk and stop marketing in the past. His point that Uber sells time (nobody wants to keep submitting payment) as much as transport was spot on, and he encouraged us to test our marketing campaigns and double down on what works. C’mon Avanade!

Chicago 97
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4 Gonzo Takeaways from BAI Retail Delivery ’15: Viva Las Vegas?

Gonzobanker

I gave my teams 8% of their budgets to blow [on innovation] and we talked about what we learned every week.”. Oracle’s Innovation Lounge. This was the clever multi-media marketing of clever multi-media marketing. And, MX (the artist formerly known as Money Desktop) was the BAI Innovation Showcase award winner.