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7 Rules To Improve Total Experience Using the “Time-on-Task” Methodology

South State Correspondent

We have seen this a thousand times, and it is ALWAYS a mistake – banks do demos of technology but rarely try to use it themselves before purchasing it. We don’t care if it is an ATM, a new branch design, a fraud database, a deposit account opening product, or a core system, time matters.

Policies 195
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Gonzo Goes to BAI Retail Delivery 2014: Sweet Home Chicago?

Gonzobanker

In BAI’s “demo” sessions, we liked that vendors Malauzai and D3 were out there showing some fresh user interfaces. Deluxe won the crowd’s award for demoing a Web-based alternative to its original SwitchAgent concierge offering from two years ago. Many of the sessions lacked demos and trafficked in platitudes. So, we get it.

Chicago 97