South State Correspondent

OCTOBER 20, 2022

We don’t care if it is an ATM, a new branch design, a fraud database, a deposit account opening product, or a core system, time matters. Usually, speeding up technology comes down to intelligent design around a thoughtful process and using existing or third-party data to limit input time.

Policies 195

Policies Training Customer Experience Examples 195

The Financial Brand

JANUARY 4, 2015

Digital marketing, big data, Millennials, branch design and social media topped the list. What subjects interested readers most last year? Most Popular'

Branch Design 12

Branch Design social media Big Data Millennials 12

ForwardBanker

AUGUST 19, 2016

Many financial institutions don’t want to admit it, but the truth is simple – financial institutions are retailers. If you are not operating that way, you are missing key opportunities to engage with consumers and provide them solutions based on their needs. Think about it. When consumers shop at clothing stores, they generally don’t head.

Retail 28

Retail Marketing Operations Branch Design 28

ForwardBanker

AUGUST 19, 2016

Many financial institutions don’t want to admit it, but the truth is simple – financial institutions are retailers. If you are not operating that way, you are missing key opportunities to engage with consumers and provide them solutions based on their needs. Think about it. When consumers shop at clothing stores, they generally don’t head.

Retail 28

Retail Marketing Operations Branch Design 28

Gonzobanker

NOVEMBER 18, 2014

Broadway Bank’s Jimmy Allen told a fun story about how Broadway’s universal bankers communicated across the branch with hand signals that would make any third base coach proud. Barclaycard discussed its social media and crowdsourcing, including a site where customers share travel stories and openly discuss product options.

Chicago 104

Chicago Retail Branch Design Training 104