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7 Rules To Improve Total Experience Using the “Time-on-Task” Methodology

South State Correspondent

We don’t care if it is an ATM, a new branch design, a fraud database, a deposit account opening product, or a core system, time matters. Usually, speeding up technology comes down to intelligent design around a thoughtful process and using existing or third-party data to limit input time.

Policies 195
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4 Gonzo Takeaways from BAI Retail Delivery ’15: Viva Las Vegas?

Gonzobanker

This person needs rescued and whoever designed that expensive use of space?” Both Barbara and Robert encouraged a hyperfocus on the online channel and Barbara declared an end to fancy MBA language and discouraging meetings to bring in a testing and learning culture of fun. “I Speaking of brands and presence, FIS—the single largest U.S.

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To Branch or Not To Branch: Here Is The Answer

Jeff For Banks

If you are a shorter term strategist, and you want to grow, then branching remains on the table because it remains high in importance when customers are asked why they bank where they do. Even if they do not frequent their local branch, they tend to bank where a branch is nearby. But what kind of branch?

FDIC 109
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Gonzo Goes to BAI Retail Delivery 2014: Sweet Home Chicago?

Gonzobanker

And, man, did it ever … with the Aliens -esque signs of bankers getting their brains sucked out (or was it minds being blown by presenters, not sure?). With a focus on digital banking and branch transformation, it was interesting to see the attendee list with lots of sexy new customer experience and analytics titles. Online delivery?

Chicago 97