The Financial Brand

NOVEMBER 10, 2021

With branch networks sharply reduced and their purpose changing, four experts reveal what the modern branch must have to succeed. The post What Bank & Credit Union Branches Must Look Like in 2022 and Beyond appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Banking Trends 37

Banking Trends Analysis Trends Branding 37

The Financial Brand

DECEMBER 1, 2021

Its new flagship branch, retail pullback in Asia, wealth management focus and search for a Google Plex replacement are pieces of the puzzle. The post Top Execs Reveal Insights Into Citi’s Changing Consumer Banking Strategy appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Strategy 34

Strategy Banking Trends Analysis Google 34

The Financial Brand

MAY 30, 2021

The post The Persistent Brand Awareness Value of Branches appeared first on The Financial Brand. Out of sight truly means out of mind for banks and credit unions, even as digital channels grow. Big bold labels still matter.

Branding 36

Branding Branch Design Branch Strategies Strategy 36

The Financial Brand

JUNE 18, 2021

Branch network optimization is complex, but done correctly by harnessing data and customer experience research, it is highly rewarding. The post Three Essentials to Creating a High-Performing Branch Network appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Customer Experience 33

Customer Experience Banking Trends Analysis Trends 33

The Financial Brand

AUGUST 24, 2021

Timing and strategy are equally important as banks and credit unions address needed changes to their physical footprint and technology. The post Three Ways to Get Stalled Branch Projects Back on Track appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Banking Trends 29

Banking Trends Analysis Branding Strategy 29

The Financial Brand

NOVEMBER 18, 2020

Bank via BBVA Buy Embracing Branches appeared first on The Financial Brand. Entering a new banking league via a massive expansion of geographic reach, the big regional believes in-person relationships are stronger. The post PNC to Vault to #5 Ahead of U.S.

Regional 34

Regional Branding Branch Design Branch Strategies 34

The Financial Brand

MAY 13, 2020

Covid-19 comeback: Sampling of financial executives plus views of two Georgia bankers suggests a 'return to normal' will be anything but. The post What Reopening Plans Reveal About Retail Banking’s Future appeared first on The Financial Brand.

Retail 37

Retail Georgia Branding Branch Design 37

The Financial Brand

AUGUST 10, 2020

Financial institutions must balance many consumers' pandemic-era desire for avoiding bank lobbies by using drive-ups against cost pressures. The post As COVID-19 Favors Drive-Up Banking, Renovations Should Include ITMs appeared first on The Financial Brand.

Branding 34

Branding Branch Design Branch Strategies Strategy 34

The Financial Brand

MAY 10, 2021

The big retail bank's experience proves a digital + physical strategy not only works, but could be the key to capturing Gen Z. The post Chatbots and Cafés: How Capital One Balances Digital, Physical Banking appeared first on The Financial Brand.

Capital 27

Capital Strategy Branding Retail 27

The Financial Brand

FEBRUARY 24, 2019

With digital banking reducing branch traffic, banks should convert unused space into coworking offices. The post Banks Should Turn Branches Into Coworking Spaces appeared first on The Financial Brand.

Digital Banking 33

Digital Banking Branding Branch Design Branch Strategies 33

The Financial Brand

JUNE 30, 2020

The post Digital Pioneer BBVA USA Opts to Build New Branches … Here’s Why appeared first on The Financial Brand. Marrying virtual and physical, halving the floor plan, trimming staff to basics, and rethinking mission go into post-COVID expansion drive.

Branding 21

Branding Branch Design Branch Strategies Strategy 21

The Financial Brand

SEPTEMBER 12, 2016

Investment in both digital and physical banking channels is needed to serve the multichannel bank and credit unions consumer.

Strategy 12

Strategy Digital Banking Branch Design Branch Strategies 12

The Financial Brand

OCTOBER 6, 2015

The core elements of a modern banking branch renovation include customer experience, ROI, lean processes and community space.

Customer Experience 12

Customer Experience Community Branch Design Branch Strategies 12