Cisco

MAY 29, 2019

According to JD Power, “Nearly 90% of retail banking customers who are highly satisfied with the advice provided by their financial institution say they “definitely will” reuse their bank or credit union for another product” (The Financial Brand). Branch employees must be empowered to engage on a deeper level.

Customer Experience 71

Customer Experience Retail San Diego Study 71

Cisco

MAY 29, 2019

According to JD Power, “Nearly 90% of retail banking customers who are highly satisfied with the advice provided by their financial institution say they “definitely will” reuse their bank or credit union for another product” (The Financial Brand). Branch employees must be empowered to engage on a deeper level.

Customer Experience 48

Customer Experience Retail San Diego Study 48

Gonzobanker

DECEMBER 17, 2021

Goes to the vendor that was presenting a glowing video from a reference client at a new prospect, while at the same time, the reference client in the video was in a demo for a competitive core. Even amongst the impressive group of entrepreneurial, fintech-forward bank CEOs, Jonathan stands out.

Fintech 142

Fintech Strategy Leadership Lending 142

Independent Banker

OCTOBER 29, 2014

“Banks still hold a trust advantage when it comes to safeguarding personal data and using data in the best interests of their customers,” agrees Teresa A. Consumer studies the Boston firm has conducted indicate increasing mobile-banking adoption and awareness and use of mobile remote-deposit capture applications.

Mobile 105

Mobile Community Bank Community Technology 105

William Mills

MAY 9, 2018

HQ: Boston, MA. Demo video will be available soon. How they describe their product/innovation: Fiserv integrates Samsung SDS biometric authentication and collaboration solutions into its award-winning Commercial Center: Security (CC:S) for a more secure and convenient digital banking experience. HQ: Boston, MA.

Security 40

Security Samsung Strategy San Jose 40