PYMNTS

NOVEMBER 24, 2020

Technology giant IBM and Dublin-based client lifecycle management solutions company Fenergo recently partnered to use AI and analytics on the IBM Cloud to help FIs more easily onboard customers. Significant digital onboarding hurdles remain even though many customers have shifted to transacting online or via mobile channels.

Online 272

Online Report Customer Experience Analytics 272

PYMNTS

JULY 20, 2017

Filling that hole — and making it easy for customers to get their drinks delivered right to their doors — is an area that caught the eye of many an innovator. Boston-based Drizly , which raised more than $35 million, has a foothold in 70 cities and a stated ambition to be the “Amazon of Alcohol.”

New York 100

New York Operations Retail Boston 100

Celent Banking

FEBRUARY 24, 2017

When evaluating this year’s Model Bank submissions that are targeted at small business and corporate clients, we identified a number of excellent initiatives in each of the five overall categories: Customer Experience. Operations and Risk. Legacy Transformation / IT Platform Innovations. Emerging Innovation.

Innovation 114

Innovation Boston Technology Meeting 114

CB Insights

DECEMBER 19, 2017

Modern-day retail is at an inflection point as retailers face struggling physical storefronts, massive debt, and inefficient operations, among other issues. Increased expenses, supply chain inefficiencies, and the need to enhance operating results contributed to the perfume retailer’s bankruptcy, which was court-approved in October.

Retail 78

Retail Branding Company Capital 78

Gonzobanker

DECEMBER 17, 2021

Lots of tech and operations to clean up, it appears, but no solid bank is better qualified than the team from Minneapolis. With large banks, including Ally and Capital One, officially doing away with overdraft fees, banks and credit unions will have to decide how they want to handle the new reality. Acronym of the Year. Enough said?

Fintech 142

Fintech Strategy Leadership Lending 142

CB Insights

JULY 19, 2017

From their humble, skunkworks-style origins in Palo Alto to their current offices in Sunnyvale, Cupertino, Seattle, and Boston, they’ve scaled up to attack new projects but keep the same focus on experimentation and innovation that helped them build the first Kindle. Capital One. Innovation Lab Name: Capital One Labs.

Innovation 74

Innovation San Francisco Georgia Technology 74