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New Report: SMS-Based Outreach Helps Merchants Authenticate Consumers, Boost Online Sales

PYMNTS

Technology giant IBM and Dublin-based client lifecycle management solutions company Fenergo recently partnered to use AI and analytics on the IBM Cloud to help FIs more easily onboard customers. Significant digital onboarding hurdles remain even though many customers have shifted to transacting online or via mobile channels.

Online 272
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The Buyers: Omnichannel Customer’s Impact On Retailers

PYMNTS

No longer are retailers working with marketers to figure out a way to mass market products and services. Between 2015 to 2016, consumer expectations for multiple purchase options grew from 61 percent up to 74 percent according to Retail Systems Research’s 2016 Customer Experience/Unified Commerce Benchmark Survey.

Retail 137
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AI/BOTS: Consumer Behavior Transformation Via AI

PYMNTS

In the past two years alone, there have been 650 venture capital investments for artificial intelligence technologies — totaling more than $5 billion — and PricewaterhouseCoopers (PwC) is predicting that figure will reach a market value of $70 billion by the year 2020.

Retail 128
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Drinking To-Go With Saucey

PYMNTS

Filling that hole — and making it easy for customers to get their drinks delivered right to their doors — is an area that caught the eye of many an innovator. Boston-based Drizly , which raised more than $35 million, has a foothold in 70 cities and a stated ambition to be the “Amazon of Alcohol.”

New York 100
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Model Bank 2017: Small Business and Corporate Digital Innovation Themes

Celent Banking

This particular article is focused on innovations in small business and corporate banking: two critical market segments for financial institutions as they seek revenue growth and relevance in the evolving digital B2B marketplace. Operations and Risk. Legacy Transformation / IT Platform Innovations. Emerging Innovation.

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2021 GonzoBanker Awards

Gonzobanker

For the past four-plus years, Chesler has guided Glacier through continued growth and successful acquisitions across the West, all while staying true to Glacier’s local market culture. Goes to the growing cacophony of low-code and no-code software promises in the bank tech market. Man That’s a Cruddy Market.

Fintech 142
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Here Are 35 Casualties Of The Retail Apocalypse And Why They Failed

CB Insights

Summary: Affordable footwear retailer Aerosoles struggled to compete in an tough apparel market as it looked to balance affordability and comfort with changing fashion trends, while competing with even cheaper fast fashion chains. Date: September 2017. Category/Product(s): Footwear. Date: June 2017. Date: April 2017. Date: March 2017.

Retail 78