Cisco

MAY 29, 2019

According to JD Power, “Nearly 90% of retail banking customers who are highly satisfied with the advice provided by their financial institution say they “definitely will” reuse their bank or credit union for another product” (The Financial Brand). The potential cost of a poor user experience for mobile banking is high.

Customer Experience 72

Customer Experience Retail San Diego Study 72

Cisco

MAY 29, 2019

According to JD Power, “Nearly 90% of retail banking customers who are highly satisfied with the advice provided by their financial institution say they “definitely will” reuse their bank or credit union for another product” (The Financial Brand). The potential cost of a poor user experience for mobile banking is high.

Customer Experience 48

Customer Experience Retail San Diego Study 48

William Mills

MAY 11, 2016

Virtual reality – Where your can see your investment plan and strategy visually and interactive. Customers can store all of their online profiles in one secure location to improve user experience. What’s the market strategy? Branded version is available. ^KT. Walk through the purchase experience.

Video 40

Video Mobile social media Analytics 40

William Mills

MAY 9, 2018

With a view into the future, and by removing the uncertainty around personal finance decision-making, we provide users with confidence to know they can do the things they want with their money. Product distribution strategy: Direct to Consumer (B2C), through financial institutions. HQ: Boston, MA. HQ: Boston, MA.

Security 40

Security Samsung Strategy San Jose 40