Banking Trends Customer Experience Online Security 
NCR
APRIL 25, 2018
Indeed, this was found to be a top priority for banks in the year ahead in a recent study by The Financial Brand. The report noted: “Financial institutions need to re-imagine their core journeys from front to back by addressing key customer pain points and identifying new opportunities to delight customers in differentiated ways.”
CB Insights
AUGUST 23, 2018
Beyond traditional recruiting channels, JPM is also leveraging its recent $300M+ acquisition of online payments service provider WePay to attract talent in Silicon Valley. While not the most cutting-edge technology, creating an option to open an account online is an essential step towards “digital everything.”
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