American Banker

OCTOBER 18, 2020

Over the past year, the Alabama bank has been developing new tools that analyze survey responses, phone interactions and social media posts to identify opportunities to improve digital offerings.

Alabama 71

Alabama Regional social media Survey 71

Banking 2020

NOVEMBER 27, 2015

Some might be, but it turns out that the big winners, at least in this iteration, are actually local and community banks, registering a 5% migration. Meanwhile, the large regional or national banks are the biggest losers, saying sayonara to 16% in this customer age group. Some online-only startup, with operations based overseas?

Millennials 40

Millennials Survey social media Online 40

Banking 2020

MARCH 10, 2015

In today’s fast-paced life, this means engaging with them through social media, as well as hosting educational events. If you provide the value and make it easy for them to accomplish their goals, you have the winning combination to a life-long generational banking relationship.

Community 40

Community Lending Capital Conference 40

Banking 2020

AUGUST 20, 2015

Cash might diminish in use in some regions (Western Europe for example), but will elsewhere continue to be used for cultural reasons,” says the WPR 2014 from Capgemini and Royal Bank of Scotland. Recent trends will continue to play out in the cash space.

Payments 40

Payments social media cryptocurrency System 40