Banking 2020 Digital Banking Regional Tools 
American Banker
AUGUST 4, 2020
KeyBank, Regions and others are using self-service portals, robotic processing automation and virtual assistants to digitize the collections process and make it more humane in anticipation of rising delinquencies.
American Banker
OCTOBER 18, 2020
Over the past year, the Alabama bank has been developing new tools that analyze survey responses, phone interactions and social media posts to identify opportunities to improve digital offerings.
Banking 2020
FEBRUARY 17, 2015
For everyone from lazy millennials in the suburbs to disadvantaged denizens in under-developed regions, this is a game-changer. 2030, 2 billion people who don’t have a bank account today will be storing money and making payments with their phones. It almost seems inevitable. To be sure, there are other emerging players on the horizon.
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