Remove ATM Remove Fintech Remove Technology Remove UX
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Why The Bank-FinTech Relationship Is More Complicated Than Conflicted

PYMNTS

The ongoing struggle, supposedly existential in nature, that pits upstart, relatively young FinTech firms against arrogantly complacent banks for supremacy in this new and growing world of digital payments and commerce. Or, as a recent CNBC article put it, quoting a source, “a mass extinction event.”. The subject? Trust in Banks.

Fintech 191
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Why Legacy Banks Have Mobile App Advantages

PYMNTS

Translating that trust advantage into mobile market share, however, is another matter entirely, as was discussed in a recent PYMNTS interview with Gerhard Oosthuizen, chief technology officer for Entersekt , a South Africa-based FinTech firm that focuses on mobile authentication and app security software. Good UX vs. Security.

Mobile 184
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Fintech Trending: Look Who’s Chasing Venmo, Student Loan Servicing Falls Short

Fintech Labs Insights

Our last Fintech Trending post described the growth of P2P payment service clearXchange , which scored Fiserv ( F2016 ) as a distribution partner and added MasterCard Send debit cardholders to its client base. A big deal in ATMs gets a second look. Tilt has already launched in the U.K., Canada, and Australia. The deal closed for $1.8

Trends 12
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Mobile: Why Smartphone Banking Usage Rates Have Stalled

Fintech Labs Insights

The Fed''s latest mobile banking/payments usage numbers ( full text ) were bouncing around the fintech blogosphere last week. Every new banking technology of the past 40 years (including ATMs) have struggled to get more than 50% adoption. But I''m convinced that part of the problem is a flawed mobile banking UI/UX.

Mobile 12
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Lessons From The Failed Chatbot Revolution — And 5 Industries Where The Tech Is Making A Comeback

CB Insights

Mentions of chatbots in earnings calls and press releases skyrocketed, and for many, it seemed that chatbots might be the next big disruptive technology. Today, the bots are still being used across industries like fintech, healthcare, sales and CRM, retail, and even law — and they’re having important, though quiet, effects.