PYMNTS
NOVEMBER 1, 2018
The ongoing struggle, supposedly existential in nature, that pits upstart, relatively young FinTech firms against arrogantly complacent banks for supremacy in this new and growing world of digital payments and commerce. Or, as a recent CNBC article put it, quoting a source, “a mass extinction event.”. The subject? Trust in Banks.
PYMNTS
OCTOBER 30, 2018
Translating that trust advantage into mobile market share, however, is another matter entirely, as was discussed in a recent PYMNTS interview with Gerhard Oosthuizen, chief technology officer for Entersekt , a South Africa-based FinTech firm that focuses on mobile authentication and app security software. Good UX vs. Security.
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Fintech Labs Insights
JULY 29, 2019
So I had to wait for a week for my ATM card and PIN number to arrive a week later by mail. It also demonstrates the UX disconnect often found at large enterprises. This is another smaller UX issue, there were several activity thresholds to meet to earn the $50. Related: UX Tips: U.S.
Fintech Labs Insights
SEPTEMBER 17, 2015
Omni-Channel to Encap means truly uniting all channels for customers: telephone, card, ATM, in-branch, online/mobile or anything else. Product distribution strategy: Through financial institutions, through other fintech companies and platforms. ” Presenting Adam Dolby (VP, Bus. HQ: Palo Alto, CA & Oslo, Norway. Founded: 2007.
Fintech Labs Insights
FEBRUARY 11, 2016
ATM Marketplace quotes Robb Gaynor of Malauzai Software on the importance of app design in the mobile UX, and Prairie Cloudware’s Michael Carter on the debate over branded mobile wallets and banking apps. This post will be updated throughout the day as news and developments emerge.
Fintech Labs Insights
OCTOBER 5, 2016
I spent too much, my payment is late, I can’t remember where that last $40 from the ATM went, and so on. But after clicking through the email, the user experience (UX) gets a bit gummed up. So much of day-to-day banking is either negative or at best, incredibly boring. What to do about it? Netflix credit is nowhere to be seen.
Fintech Labs Insights
AUGUST 26, 2016
Our last Fintech Trending post described the growth of P2P payment service clearXchange , which scored Fiserv ( F2016 ) as a distribution partner and added MasterCard Send debit cardholders to its client base. A big deal in ATMs gets a second look. Tilt has already launched in the U.K., Canada, and Australia. The deal closed for $1.8
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