article thumbnail

Moving Beyond The Limits Of ‘Cash And Dash’ ATMs

PYMNTS

ATM , as you likely know, is an acronym for automated teller machine. But, as is the case with so much in banking, technology can make the ATM a potent tool for customer engagement — boosting ROI, too — if financial institutions (FIs) leverage a holistic approach with the machines themselves, with a focus on self-service use cases.

ATM 158
article thumbnail

Bankers: You spend like drunken sailors.

Jeff For Banks

As McKinsey director Somesh Khanna states in an interview titled " The Bank of the Future " on who should drive the digital strategy in a bank. " So you build your digital strategy around such a person, allocating an appropriate slice of the budget pie to develop your bank of the future for the benefit of your constituencies.