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Citi’s Geolocation Move

Celent Banking

Getting its branch operations, mobile product management, IT and LOB leadership aligned represents real commitment to innovation. But, that’s just one of a growing number of potentially very useful applications for beacons in retail financial services. How far ahead of the industry is Citi? Here’s one data point.

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7 Rules To Improve Total Experience Using the “Time-on-Task” Methodology

South State Correspondent

We don’t care if it is an ATM, a new branch design, a fraud database, a deposit account opening product, or a core system, time matters. Usually, speeding up technology comes down to intelligent design around a thoughtful process and using existing or third-party data to limit input time. The overall result?

Policies 195
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4 Gonzo Takeaways from BAI Retail Delivery ’15: Viva Las Vegas?

Gonzobanker

She pointed to some lack of banking industry passion in the form of an expressionless Citi manager on window display in Manhattan … proud plaques on the wall and looking down at computer. This person needs rescued and whoever designed that expensive use of space?” Oracle’s Innovation Lounge. Have a seat … plenty of room.