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The Best Opportunities for Retail Banks to Improve Customer Experience

Cisco

According to JD Power, “Nearly 90% of retail banking customers who are highly satisfied with the advice provided by their financial institution say they “definitely will” reuse their bank or credit union for another product” (The Financial Brand). And what about when the initial attempts to resolve issues don’t deliver?

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The Best Opportunities for Retail Banks to Improve Customer Experience

Cisco

According to JD Power, “Nearly 90% of retail banking customers who are highly satisfied with the advice provided by their financial institution say they “definitely will” reuse their bank or credit union for another product” (The Financial Brand). And what about when the initial attempts to resolve issues don’t deliver?

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Fintech Fundings: 32 Companies Raise $210 Million Second Week of July

Fintech Labs Insights

Digital banking technology. Digital renter’s insurance. HQ: Boston, Massachusetts. Digital payments platform. Tags: Consumer, merchants, ATM, cash-back, mobile. Source: Crunchbase. Alkami Technology. Latest round: $3.7 Total raised: $46.7 HQ: Plano, Texas. Source: Crunchbase. Latest round: $3.25

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