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Banking Predictions for 2021: New Branches, Travel Comes Back, Overcrowded Market

MyBankTracker

Here are some of the consumer banking trends that we believe will take hold in 2021. Consumer Banking Trends of 2020. Adoption of digital banking. Many bank customers were in for a shock when branches couldn’t open to the public. Expected Banking Trends for 2021. Investing frenzy.

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Firecracker Research Informs Payments Decision Makers

PYMNTS

High satisfaction rates, to the tune of 81 percent, come in tandem with innovations such as shared branching, in which ATMs and services are universal across the network. Omnichannel and digital efforts are also on the rise, powered by artificial intelligence (AI). Who says small towns means small-mindedness?

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Making omni-channel a reality – Part 4: Assess your operating model

NCR

According to The Financial Brand’s 2017 Retail Banking Trends and Predictions report , the single most important trend for the retail banking industry this year will be the drive to remove friction from the customer journey. ” [Defining the New Core of a Bank – EY].

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How JPMorgan Is Preparing For The Next Generation Of Consumer Banking

CB Insights

Learn about the playbooks of today’s top banks as they digitally re-position their consumer products. Today, JPMorgan (JPM) is using its capital and scale to build an entirely digital bank. JPM’s evolving suite of digital banking apps. JMP’s evolving suite of digital banking apps.

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