William Mills

SEPTEMBER 9, 2016

Small banks just want a list of those that maybe leaving, which IBM can provide with an export. Larger banks want an API and dig-down. You can look at life events such as marriage, credit card, new job, etc. That will show the likelihood that a customer may take an action such as leaving the bank.

social media 40

social media ATM Mobile Customer Experience 40

William Mills

MAY 9, 2018

Scott Graf is one of the presenters, a great, smart exec from Atlanta. How they describe their product/innovation: Fiserv integrates Samsung SDS biometric authentication and collaboration solutions into its award-winning Commercial Center: Security (CC:S) for a more secure and convenient digital banking experience.

Security 40

Security Samsung Strategy San Jose 40

William Mills

SEPTEMBER 7, 2016

With CRMnext, replacing a lost card or request a new pin is a one button process. But came here to talk about BankJoy API –Which provides advance banking out of the box. Demo: voice conversation with Alexa, able to ask bank account balance, block cards, pay bills, send money to friends. Easy mobile to gift card app.

Mobile 40

Mobile Cards Fraud Data 40