Lessons From The Failed Chatbot Revolution — And 5 Industries Where The Tech Is Making A Comeback
CB Insights
OCTOBER 31, 2019
Commercial Banking: How JP Morgan’s chatbot saves the company 360,000 hours a year. Commercial Banking: How JP Morgan’s chatbot saves the company 360,000 hours a year. That year, Facebook made the Messenger bot platform the centerpiece of its F8 developer conference. There are many reasons why chat didn’t take off in 2016.
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