MyBankTracker
NOVEMBER 19, 2020
Online & Mobile Banking. Since there are no physical branches, digital banking tools are crucial to helping customers access and manage their CIT Bank accounts. And, they should be more than enough to handle the majority of everyday banking transactions. Can CIT Bank Replace Your Bank?
Banking 2020
JANUARY 30, 2015
Over three quarters of those surveyed responded that they anticipate using their laptop for banking activities in the next two years. Major banks cashing in on Apple Pay potential: In the near future, we may see banks spend more money and time showcasing their newest capabilities, particularly those which relate to Apple Pay.
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American Banker
JUNE 8, 2020
division of HSBC Bank has added Apple’s iMessaging feature to its suite of customer service channels. Instead of waiting on hold, customers can trade texts with an agent.
Banking 2020
JANUARY 16, 2015
Customers like branches –but don’t depend on them : While branches remain critical for acquiring and retaining consumers, a recent Novantus survey shows that while consumers regularly interact with their financial institutions via digital channels, they still believe the branch is important in selecting their bank.
Banking 2020
APRIL 17, 2015
Nowhere in the world uses mobile banking as much as Africa: A new World Bank-Gallup poll shows that there’s been more mobile banking growth in sub-Saharan Africa than anywhere else in the world. Spotlight banking customer service digital banking finances mobile banking omnichannel smartwatches'
Banking 2020
JANUARY 15, 2015
As we begin 2015 in retail banking, here is a quick look at five trends to watch for in 2015. Digital Banking. The 2014 Federal Reserve report identified that, for the first time, more than 50% of smartphone owners are using mobile banking. Banks continued to invest heavily in this channel to differentiate last year.
Banking 2020
FEBRUARY 9, 2016
This shift has caused another phenomenon: Banking with a brand-name institution is now less important to consumers. There’s been a move to “white-label” banking , where banks provide the financial capabilities for payment wallets like Google Wallet and Apple Pay. Millennials have emerged as mobile trailblazers.
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