Gonzobanker

FEBRUARY 19, 2020

Financial institutions are making fintech partnerships a key priority in 2020, according to a new study from Cornerstone Advisors. In What’s Going On In Banking 2020: Outlook for a New Decade , 65% of banks and 76% of credit unions say these partnerships will be an important part of their business strategies this year.

Strategy 110

Strategy Fintech Study Customer Experience 110

Banking 2020

JANUARY 20, 2015

Estimates vary, but it’s clear that tens of millions of consumers have little or no credit history, and many of them fall outside the purview of traditional lending institutions. Earnest , which bills its call center personnel as ‘happiness engineers,’ runs predictive analytics on each applicant to identify credit-worthiness.

Technology 40

Technology Lending social media Analytics 40

Banking 2020

MARCH 26, 2015

As alternative lending is booming, so is the demand for innovative services that support the industry. TrueAccord is using machine learning, behavioral analytics and a humanist approach to help enterprises and small businesses recover outstanding payments and maintain positive customer relationships.

Industry 40

Industry Guidelines social media Technology 40

Banking 2020

APRIL 28, 2015

Digital Banking with Invisible Face: Behind every cool staff in digital banking, there are strong, robust, behind-the-scene systems that ultimately build trust for the bank. The building blocks are analytics, data security and authentication, without which, the customer experience would be ephemeral.

Customer Experience 40

Customer Experience Digital Banking social media Millennials 40