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Digital and human: Inside BofA’s small business strategy

Bank Innovation

Digital-only lenders tout the speed and efficiency of their user experiences. However, for Bank of America, a “human-digital” approach is the cornerstone of its small business banking approach. It’s a strategy that’s yielding results for the bank.

Strategy 253
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Where Credit Unions Invest To Get The Best ROI

PYMNTS

This means CUs must be carefully attuned to member’s financial needs and the innovations they want most as CUs invest in new products and services aimed at improving the way members engage with their FIs. Most CUs strive to delive r a simple, personalized user experience. Around the Credit Union World. About the Tracker.

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Finovate Fall 2016 Live Blog – Day 1

William Mills

I suspect they do (or have done) a lot of work for Bank of America since they are based in Charlotte. How can you preserve the digital user experience? debut with its innovative e-form management system, the eximee™ Platform, eximee.com , at the September FinovateFall 2016 conference in New York. I’ll have to learn more.

Mobile 40
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37 Corporate Innovation Labs In Finance

CB Insights

One popular approach: in-house financial innovation labs. We’ve created a list of finance innovation labs from some of the biggest names in the industry, as well as from newcomers looking to make a name through tech. We’ve written about corporate innovation theater before — and how sometimes corporate innovation goes wrong.