Scotiabank: Why Banks Need To Rethink Personalization
PYMNTS
JULY 22, 2020
A study from AppsFlyer and Google found that global ATM use had decreased by 50 percent since the beginning of the outbreak as social distancing and stay-at-home orders have increased customers’ reliance on mobile apps and online banking options rather than ATMs. Scotiabank On How COVID-19 Could Lead To Lasting Change In Banking Operations.
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